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Pages:
2 pages/≈550 words
Sources:
3 Sources
Style:
APA
Subject:
Management
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 8.64
Topic:

Maintaining Long-Term Professional Relationships

Essay Instructions:

Assignment Choice #2: Maintaining Long-Term Professional Relationships
One of the most important aspects of negotiating with someone or a business that you have a long-term and on-going relationship with is maintaining that relationship post-negotiation. Consider the following negotiation:
You are the project manager for a manufacturing company. You have a long-term relationship with a supplier that provides your company with computer chips for your product. There have never been any previous issues, and you and the supplier have had a great relationship. However, with the last shipment, there were defects in 25% of the chips. You need to discuss this issue with the supplier and determine the best solution. Your main concern is not ruining the relationship, but the defects are costly for your organization.
Based on this scenario, brainstorm your answers for the following areas:
1.Goals
2.Trades
3.Alternatives
4.Relationship
5.Expected outcome
6.Consequences of winning or losing
7.Power
8.Possible solutions
After completing the eight areas, prepare a letter to the supplier�s president. Consider the elements above in the letter. Your letter should contain the following:
1.Current issue
2.Your suggestion for solving this issue
3.The outcome you would like to see
4.Time frame
5.Suggest your alternatives and solutions
Your answers to the eight elements can be written in a numbered list; however, your letter should be written in complete sentences and appropriate business letter format. The letter should be 1-2 pages in length and should be structured formally following the CSU-Global Guide to Writing and APA Requirements.

Essay Sample Content Preview:

Maintaining Long-Term Professional Relationships
Names
Institution Affiliation
1. Goal: our goal is to offer quality services and products to our clients.
2. Trades: Evertek Business Corporation is the key supplier of computer chips.
3. Alternative services: provision of repair services to the malfunctioning computers.
4. Relationship: project supplier of computer chips.
5. Expected outcomes: our company expects supply of high quality goods and services that satisfactorily meet their needs. Suppliers must not knowingly supply defect goods. The company will hold any supplier responsible for breaching the company code of ethics.
6. Consequences of winning or losing the supply tender: we expect suppliers who have won the tender to supply high quality good in order to build reputation and increase chances of being awarded future tenders. However, losing a supply tender means losing client and market for your products due to noncompliance with the company code of ethics.
7. Power: our company has power to cancel any tender awarded to a supplier upon breaching the company’s code of ethics.
8. Possible solutions: the supplier can ship new computer chips to replace the defects, or repair the malfunctioning computers.
Deluxe Corporation
3680 victoria Street North
Shoreview, MN 55126-2966
21 February 2017
To the President
Evertek Computer Corporation
43195, Business Park Dr
Dear Manager
Re: COMPLAINT ABOUT DEFECT COMPUTER CHIPS SUPPLIED BY EVERTEK COMPUTER CORPORATION ON 10 JANUARY 2017
Updated on
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