Leadership Portfolie Management Essay Research Paper

Leadership Profile
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Part I: Analysis of Leadership within an Organization
Walmart Inc. is an American retail company that have different branches around the world with a dedicated mission to give the people relatively low prices of retail products and promote a better life for their consumers (Walmart Inc., 2020). The founder of Walmart, Sam Walton (March 29, 1918 – April 5, 1992), believed in giving the people products of great value together with extraordinary customer service to show leadership through service of others (Walmart Inc., 2020).
This is a place of employment to which I'm most familiar with. I'm an avid consumer of this retail company’s products due to the convenience and relatively low prices. Nowadays, more and more retail stores are gaining customer traffic due to their online nature like Amazon but Walmart tries to combine their physical stores and online applications to gather greater costumer pool, thus, increasing the company's profit. However, Walmart then needs to hire a greater number of employees to both work inside their stores not just to manage employees but also to promote satisfactory customer service to the people that are buying inside the stores.
In today’s Walmart, the management of the retail store shows corporate structure in controlling the company’s job hierarchy. The job hierarchy is divided into two levels: the executive level and the operational level (Dudovskiy, 2016). The executive level includes the executive management and board of directors. The board of directors, which include two members of the Walton family, are tasked to approve policies, choose the next CEO and making major decisions for the company (Barlow, 2016; Dudovskiy, 2016). On the other hand, the executive management are responsible for making sure that the orders of the board are met and also making majority of decisions in the operations level (Barlow, 2016).
The operational level is divided into three segments, which includes: the in-store hourly workers or management; in-store managers; and above store level management (Walmart Job Hierarchy, 2018). The in store hourly workers or managers are responsible for entry level task that includes manpower of the store, as well as team leaders, that provides most of the customer service to the customers. They are generally the "face" of the company to the public (Doyle, 2019). The in-store managers are responsible for supervising the hourly workers and make sure that they complete the task assigned to hourly employees. This segment usually includes a peer level supervision to coordinate the actions of a particular staff or department, as well as, the store general manager that is responsible for the operations of the entire retail store or branch (Doyle, 2019). The above store level management are responsible for coordinating different stores in the district or region to evaluate the different performance of each store and coordinate the operations to the upper echelons of the retail store (Doyle, 2019).
Each segment of the operational level includes many sub-segments to separate job levels and job responsibilities (Dudovskiy, 2016; Walmart Job Hierarchy, 2018). The in store hourly workers/ manage...