Customer Service Strategies. Management Assignment.

Customer Service Strategies
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Customer Service Strategies
McDonald’s is a fast-food company that began in the United States as a restaurant to cater to the food needs of the working class and provides cheap costing food within a short time. The company went global due to its expertise in service offering, among them being its hamburgers among other fast foods. It currently sells to millions of people daily. McDonald’s slogan being ‘the Simpler, the better’ shows its focus in providing quality while ensuring efficiency.
The marketing of McDonald’s has, over time, been majorly its customers’ referrals. The information about quick services, clean food all through brings up the principle of consistency. Its success attributes to their ability to maintain the high-quality service they offer globally by putting a strategy to ensure all cus...