Conflict and Negotiations Management Essay Research

Conflict and Negotiations
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Sources or Drivers of Intergroup Conflict at Walmart
Intergroup conflicts are inevitable in organizations primarily because institutions consist of individuals from diverse background and different personalities. Similarly, businesses particularly those that are established usually comprise of several departments that are supposed to work together to achieve stipulated objectives. However, that situation is most often not easily achieved because of various factors that cause friction within the organizations. Walmart has not been left behind in terms of intergroup conflict with surbordinates feeling pressured and overstretched by high demands and expectations from the management. Majority of the surbordinates in Walmart outlets spread across the globe are unimpressed and feel that the retail giant is establishing expansive plans to counter increasing competition and meet consumer demand without adding the required resources and manpower. On the same breadth, the employees feel unappreciated and exploited because some of them are often forced to put in extra hours without a similar reflection in their remunerations. On the other hand, the management is of the opinion that it provides competitive salaries and remuneration packages such as medical covers for the employees and their families. The management also notes that it has ensured that all outlets are sufficiently staffed and those employees only work overtime during peak seasons like the December period and that those who do are adequately compensated and recognized. As such, there is always a friction between the surbordinates and the management at Walmart. While the employees feel they are being exploited and overused to achieve the organization’s stretched expansion goals, the management believes that proper measures are in place to ensure that all personnel are “comfortable”.
Conflict Resolution Techniques
Intergroup conflicts and frictions such as the one identified above at Walmart are unhealthy and impede an organization from effectively achieving and realizing stipulated goals and objectives. In that regard, it is imperative that in...