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Essay Available:
Pages:
2 pages/≈550 words
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Check Instructions
Style:
APA
Subject:
Literature & Language
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
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Topic:

Working at the Post office Literature & Language Essay

Essay Instructions:

WEEK 1: DESCRIPTIVE ANALYSIS ESSAY (DUE WEEK 2)
Description and narration are among some of the most important writing skills. You use description and narrative techniques on a daily basis for school, your personal life, and your career. In an introduction to business class, you might write a business plan in which you describe your product or service. Over the phone with a customer service representative, you might need to describe the problem you are having so that it can be solved. At work, you may need to submit a monthly or weekly report in which you describe your accomplishments and challenges. As you can see, description and narration are vital elements of everyday communication.
In the Descriptive Analysis Essay you will practice describing events with a clear purpose. The topic for this essay is inspired by the sample essay “Case Narrative” in Chapter 5. Be sure to read Chapter 5, Describing and Narrating: Memories, and consult the Week 1 Lesson, especially the Assignment Connection, to help you complete this essay successfully.
For this essay, describe a project or complication that you have experienced in the workplace and what was learned from it.
What was the event or complication?
Who was involved and what emotions did they experience?
What specific problems or conflicts were faced?
What was the outcome?
What did you learn from the experience? (thesis)
The overall structure of your descriptive essay should look something like this.
Introduction and thesis
Background details (time and place)
Description and Significance (What happened and why does it matter?)
Resolution (What actions were taken?)
Conclusion
For this assignment, you will not use any external resources. However, you will need to format the essay in APA style. The seventh edition of the APA Style Manual has some important changes, so please use the APA essay template provided in the Files section.
Additional requirements include the following.
Two to three double-spaced pages (500-750 words), not including the title page
Typed and submitted in Microsoft Word format
12-point font, 1-in. margins, Times or Times New Roman style
An APA title page
The grading rubric is shown below.

Essay Sample Content Preview:
Working with a courier company
Name
Course
Institution of Affiliation
Date
In any business environment, customers become a very important aspect of the business's success or failure. It's always good to build trust and connection with customers, which can well be achieved through effective communication. However, it also becomes difficult to trust a customer who they have met for the first time. My experience has taught me never to trust anybody that you don't know, especially in business.
It was January in 2017 when I was working at a courier company in New York City. It was a chilly Monday morning when two men walked into the office with a package weighing 5 kgs. I was at the desk, and I billed them 15 dollars to have the package delivered to Houston, Texas. One of the men inquired when the package could be delivered, and I informed him it was to arrive on the following day, Tuesday, at around 10 am. Upon telling them the arrival time, the two complained that it would be too late for the item to be delivered at that time and that they needed it delivered as soon as possible. I informed them that the earliest it would be delivered was to be at that time. I asked to have them refunded because, according to them, the items that were declared as four iPhones could be as good as useless if they could not arrive at the stipulated time. One of them suggested that there was no need to cancel the transaction since it had been entered into the system, and instead, they could bring in another parcel that could be delivered the following day. They said they would return within an hour with another parcel delivered to the same destination and with no effect on timelines. I obliged their request, and they left with the receipt.
I sat on my desk, waiting for over an hour, but the two men never came back with the other parcel that was to be sent to Houston. Notably, they had left with the receipt indicating they had paid for a parcel consisting of 4 brand new iPhones that were to be delivered at Houston, Texas. On the following day, one of the two men came to ...
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