Future State Of Hospitality Broad Industry

FUTURE STATE OF HOSPITALITY INDUSTRY Name Institution Introduction Hospitality refers to the act of delivering or offering consistent quality service to others and in this case, for a profitable value. The value attained in profits matches the distinct services performed at a particular level categorized in the industry. Hospitality is a broad industry covering various sectors providing unique services at equally different charges based on quality and or duration. Any organization within the industry seeking to maintain its position or market share in the future has to make specific if not comprehensive changes to its normal way of doing things. However, a comprehensive organizational change influenced by the emerging trends in the sector would create a competitive edge over the other companies. Current trends foresee a highly intensive industry in regards to competition and thus requiring the restructuring of key areas such as the kitchen, service delivery, training and hiring of staff. The hospitality industry is part of the much broader group of organizations under the umbrella of the travel and tourism industry. The travel and tourism industry is composed of different goods and services outlets catering to the needs of travellers around the world. Organizations from the foods and beverage sector, retail outlets dealing with artefacts, transportation services, and tourist lodgings form part of the range of service companies under the travel and tourism industry. The hospitality industry, on the other hand, encompasses the outlined tourism lodgings and the food and beverages sector serving the particular lodging, as well as the catering companies. Thus, the four aspects whose state in future form part of the paper’s discussion fall right under the travel and tourism industry but at a more specific level, hospitality. It is important to have enough understanding of the scope required in delivering the description of the future state of the highlighted areas within the hospitality industry. An outstanding characteristic identified with the hospitality industry is its alignment towards customer satisfaction while observing the highest standards of service delivery. Maintaining a high-level standard of service delivery and customer satisfaction is a difficult task for organizations within the industry. It is a continuous process and hence strenuous to the entire staff as sticking to the set standards determine the firm’s position in the competitive industry. The most significant feature that determines the growth and development of a firm running a single unit or a chain of lodgings is customer satisfaction. Creating a clientele based on customer satisfaction requires an organized workforce, constant training on the emerging trends and their demands, and most importantly excellent service delivery to the clients. The kitchen also plays an important role in achieving the recognition of being an excellent service center in the hospitality industry. It is important to note that people are getting more conscious of what they are eating based on nutritious factors and the cooking method used to prepare the dish. The kitchen designs are thus shifting to accommodate this aspect going into the future. Hiring In as much as having a wid...