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Literature & Language
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English (U.S.)
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Topic:

Fundamentals of Effective Communication in the Workplace (Essay Sample)

Instructions:
Info: for cover page Professor White Intro Bus 100 Effective communication skills are essential in the workplace. Some businesses invest in training their employees on how to effectively communicate, because effective communication skills go beyond conversations. Employees must know how to express business issues effectively when writing reports and emails. Understanding the benefits of effective communication helps businesses to develop a workforce that is able to communicate effectively with coworkers, customers, and suppliers and increase productivity. Write a three to four (3-4) page paper in which you: Describe a time when you experienced effective communication in a business environment. Discuss at least three (3) reasons why you perceived the communication to be effective, and explain the resulting impact to the business. Your assignment must follow these formatting requirements: Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Include a cover page containing the title of the assignment, the student\'s name, the professor\'s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. source..
Content:


Fundamentals of Effective Communication in the Workplace
Name
Intro Bus 100
Professor White Date
Date
An experience about effective communication in a business environment
Effective communication projects a good image about the workforce in a given business or company. Skills in effective communication assist the employees to successfully undertake their duties particularly where they require skills in persuasion. This is because people tend to follow others or to agree with others when they believe that doing so will fulfill their personal needs. The most basic personal needs include the need to be secure, to win and to be accepted (Neal, 2010). Sales people are known for using the knowledge about personal needs when marketing their products and services. They strive to show potential customers that the products or services are secure and that they would not jeopardize the potential customers’ finances. For instance, at one time, a certain sales executive that was selling soft loans on credit cards for a certain bank interested me in the service. She explained that upon consenting to processing of the soft loan I was free to pay it back in full as soon I had enough money to do so and that I was not bound to the soft loan for a prolonged time as many fear. She was demonstrating that I could trust the service because it was secure.
She also sought to make me feel as if I was winning by taking up the soft loan. She explained that the service was on offer and I was just one of the lucky customers of the bank that had been selected to enjoy the lowest interest rate on the soft loan. She explained that other customers were getting the soft loan on the credit card at higher rates. This was persuasive because it communicated that if I declined the offer at the time, I would not get another chance to enjoy the low interest rate. It was one of...
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