Benefits Of Good Communication Skills In The Workplace

Benefits of good communication Name Professor Date Introduction Good communication is an essential aspect of workplace environment since it assists in improving the morale of workers, it increases efficiency in the workplace and creates healthy working relationships. Good solid organizational communication plays a major role in eliminating barriers and helps in problem solving. In every type of employment, good communication skills are vital. It is essential to be able to effectively communicate with colleagues, employers, employees and customers. Poor communication can result in various problems for example, increased employee turnover, poor customer service, reduced productivity and lack of focus. 1 Diversity Good communication between the employers and managers assists diversity because the employers are able to understand the differences in cultural backgrounds of their employees. Diversity in an organization is essential since it ensures that each member of the organization is able to efficiently be productive (Mishra et al, 2014). Companies that equip their employees with proper verbal and non-verbal communication skills can easily enter the global market. 2 Team Building Good communication reduces unnecessary departmental competition at the workplace. Therefore, the employees are able to harmoniously work together to achieve the objectives of the organization (Musah et al, 2017). This results in high productivity, responsibility and integrity. Employees are aware of their roles on the team and they know that their contribution is valued. This makes it easier for the employer to correct mistakes without creating a hostile working environment. Open communication between a manager and the employees fosters positive relationships which are beneficial to the organization in general. 3 Employee Morale Good communication in a restaurant setting develops long lasting employee motivation. When the relationship between an employee and the manager of a restaurant is improved, the employee appreciates the good communication that comes from management. This produces a healthy work environment and customer service is therefore improved. When restaurant employees are content with the situation in their w...