Learning Needs Assessment: Manage Your Time More Effectively

Learning Needs Assessment
Name
Institutional Affiliation
Learning Needs Assessment
Introduction
Learning needs assessment is a tool that can be used by an institution for a specific course or a programme. The assessment is usually based on the real needs of the target audience to ensure accuracy. Learning needs assessment comes in handy by taking into account the needs of the learners in a way that everyone gets covered. Furthermore, the assessment is considered vital since every training programme or a course is often limited by time. This paper will include a 10-question questionnaire and an explanation of the selected data collection technique.
Questionnaire
The following questions will be administered;
1 How will you manage your time more effectively?
2 How would you handle pressure and stress at the workplace?
3 What can you do to improve on written communication skills?
4 What are the best ways to improve oral communication skills?
5 What are the best ways to improve listening skills?
6 How would you best improve relationships with customers?
7 What are the best ways to deal with complaints from customers?
8 What are the best ways to improve personal productivity?
9 What would you do to improve service delivery to customers?
10 What is your opinion on customer satisfaction?
Data Collection Plan
A comprehensive questionnaire is the selected data collection technique, which is designed to train and develop students. Commonly known as the ‘skills audit,’ the human resource department is in charge of administering the questionnaires responsibly. This plan can be made more productive by incorporating an interview with the staff. The questionnaire follows a pre-determined format for the needs assessment. The competency chart for this particular field is divided in...