Internal Audit of a Health Care Organization and External Analysis of a Health Care Organization Combined Topical Outline

VA Internal Audit
Student Name
Institutional Affiliation
VA Internal Audit
Description
The US Department of Veteran Affairs, VA, is an agency run by the federal government. It provides coverage, healthcare, employment, education, disability compensation, and other benefits to veterans and their beneficiaries ("VA.gov Home | Veterans Affairs", 2020). VA has such branches as healthcare clinics, benefit organizations, nursing facilities, and hospitals. Its mission is to fulfill the promise that President Lincoln made regarding the welfare of veterans.
Financial Condition and Performance: History and Current Status
The budget aims at providing timely, greater, and higher quality access to healthcare services for veterans and their beneficiaries. VA is requesting $220.2b during the 2020 fiscal year, and this marks a 9.6% increase to its previous budget.
Major Competencies and Resources; VA offers high quality healthcare services to veterans and beneficiaries. It directly provides services for primary care, specialized care, and relevant medical care ("VA.gov Home | Veterans Affairs", 2020). It also provides them with other services and resources like survivor benefits, vocational training, home loans, rehabilitation, and life insurance.
Internal Value Chain; this plays a major role in such departments as VA since it entails all the technological and physical activities which add value to customers and hence improve their patients’ experience and healthcare outcomes. VA sought to enhance patient experience by replacing the old EHR services with new, modern EHR that enables VA to be connected and directly linked to private healthcare providers, the Department of Defense, and private pharmacies ("VA EHR Modernization - Home", 2020). This promotes business systems transformation and ensures safe transfer of the health information and data of the veterans and their beneficiaries.
External Analysis of VA
Political/Government; government regulation requires VA to ensure veterans acquire high quality healthcare, both inpatient and outpatient services. VA also offers education assistance and rehabilitation and prosthetic services.
Legal; VA works in conjunction with other departments like Homeland Security, Defense, Justice, Labor, and the Navy to grant veterans free access to legal services and representation ("VA EHR Modernization - Home", 2020). VA holds around 170 free legal clinics within its centers and this ensures that besides disability and healthcare benefits, veterans have access to legal services whenever they need them.
Professional/Industry; VA offers standardized care and institutionalized care management practices within its delivery systems. Suicide prevention services and mental health care are also offered to veterans within the first 12 months of their transition to civilian life.
Economic; there are around 19.6m veterans. More than 300,000 enjoy un-employability benefits while over 1 million get compensation for PTSD (Kashdan, 2014). Veter...