Conflict Resolution. Including the Twelve Skills Summary (Essay Sample)
Including the Twelve Skills Summary
What challenges do you anticipate in negotiating conflicts? Review the Conflict Resolution Network site (retrieved from http://www(dot)crnhq(dot)org/).
Describe a situation or conversation in which there was a conflict between a nurse or advanced practice nurse and another healthcare provider or administrator.
Write a 2 to 3 page paper on how you would apply the Twelve Skills to have a positive communication outcome.
Your paper must be presented in a single Word document. The paper must be between 2 to 3 pages in length, not including the title and reference list pages. The paper must use proper APA Publication Manual, 6th Edition formatting, including title page, running head, and reference list with properly formatted citations in the body of the paper.
Challenges in negotiating conflicts
Negotiation between parties is not without challenges, and this affects how the people interact, communicate and resolve their issues in conflicts. If the parties in a conflict do not have the same objectives, they will prefer different strategies, and this includes the tactics used by nurses and physicians (Kim, Nicotera & McNulty, 2015). Even when there is a focus on a win-win situation in negotiation, measuring success is not necessarily objective because there are differences in what ought to be achieved in negotiations. This is further complicated by the power imbalance between the parties in a conflict since the most powerful person or people can impose their will against others.
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