COMMUNICATION AND LEADERSHIP. Health, Medicine, Nursing Essay

Communication and Leadership
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Part 1
At the Sunrise Hospital, where Olivia Witte works as in-charge of one of the interdisciplinary teams, the main problem is lack of communication. It does not look like either Olivia or any other team member has tried to resolve the issue through proper communication. Witte has to talk to the physicians who state that they are not going to follow the “cookbook” concocted by nurses (Tourish, 2016).
It looks like the nurse did not take them into confidence before planning things or making any decision. It was good if she had arranged a group discussion session, called all nurses and physicians there and shared her concerns. And when she found that the local home health care representative did not return phone calls and had not attended any of the meetings, she could have met them in person and invited them to the team meeting instead of ignoring everything (Peach, 2017).
Part 2
It is clearly the problem of both patients and nurses and can be quickly resolved through conflict management methods. The strategies nurse Olivia Witte can opt for are accommodating the entire team as well as the patients in any uncertain situation, and not taking the side of wrong people at any cost. She should try her best to prevent conflicts from arising in the future (Wright, 2017).
For this purpose, Olivia Witte has to respect all the nurses and request them to serve patients in a better way, whether at the hospital or their homes. More than patients and nurses, it looks like the problem of Olivia Witte as she is responsible for managing everything and reporting to the management on a regular basis. If she fails to resolve conflicts, then her reputation will be damaged, and she may have to resign from the job (Lawrence, 2015).
Part 3
First of all, nurse Olivia Witte should revise the hospital policies that prevent her from communicating with the staff. Secondly, she should collaborate with other senior nurses and take their feedback seriously. Collaboration and communication are the two options for Olivia Witte to resolve current issues and avoid conflicts in future. Last but not the least, she should learn to compromise if she realizes that the hospital’s reputation is at risk (Peach, 2017). Sometimes competing with juniors or pressurizing the staff can be dangerous. People who are assertive are more into such competitions, which is actually good for nothing. I believe that Olivia Witte’s humbleness and kindness will help her manage all conflicts and deal with emergency situations perfectly (Regnet, 2016).
Part 4
Nurse Olivia Witte can communicate with her team members as well as patients through emails. It is by far the best and quickest way for her to resolve the conflict. She should update her colleagues regarding what’s going on through emails, and assign tasks to her staff membe...