Establishing Behavioral Goals. Communications & Media Essay

Establishing Behavioral Goals
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3A. Positive Role Models
3A1
My friend John has good listening and speaking skills. He understands the need for listening to other people's views and opinions before responding. Most importantly, he always has a way of expressing his mind without appropriately with annoying the speaker. During our last conversations, we were talking about the current global pandemic (coronavirus). We discussed the most effective strategies that people may apply to reduce the number of new infections. Although we disagreed on numerous issues, I realized that whenever he spoke, he used polite language and did not use offensive words. Additionally, I also realized that whenever it was my turn to talk, he would listen carefully without disruptions and later oppose my views politely. Listening enabled me to acquire insights about the words that people should use when in an argument. The behavior that should be incorporated into the repertoire is critical listening, paying attention to what people say before responding.
3A2
During my last birthday, I invited a couple of my friends and my cousins to my birthday party. Alex, one of my cousins, came with his wife and their little daughter. A few hours before the party was over, I saw Alex and his wife in a heated argument; Alex's wife was stopping her husband from talking excessive alcohol because he was needed to drive the family home. Alex's wife demonstrated essential qualities when he pulled his husband to the side and explained her worries without shouting at him. She politely indicated that she was worried about the safety of their family and that she wanted her husband to stop drinking. Alex understood the worries of his wife and stated politely that he would not take more alcohol. Listening in this case, helped in understanding the best way of approaching issues when upset. Besides, the critical behavior that would be included in the repertoire is the ability to speak out respectfully even when angry.
3A3
During the last Christmas, my parents invited my uncles and aunties to celebrate at our place. Both my dad and mum were required to decide on where they would purchase chairs, tables and other necessitates the visiting families would need. The discussions were done politely and where everyone offered his or her opinions, and then decisions were made after combined efforts to select the ideal equipment. Listening, in this case, helped in comprehending how discussions should be conducted between two or more people. The behavior that should be applied in the repertoire from this case is the need for allowing people to express their views and opinions before making a decision freely.
3A4
Two of my friends Susan and Purity, were making jokes about each other. Purity mentioned that Susan was ugly and did not have high self-esteem. Without raising her voice, Susan became very upset and said that that was not funny. I observed that even if Susan wa...