Sign In
Not register? Register Now!
Essay Available:
Pages:
1 page/β‰ˆ275 words
Sources:
Check Instructions
Style:
APA
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 4.32
Topic:

Total Quality Management of a Company

Essay Instructions:

The CEO of a small manufacturing firm (approximately 250 employees) had learned over the years the value of education and training. Every company was inventing in education and training. it was understood by everyone in top management that to remain competitive they would have to change. The solution proposed by the management team to the CEO was to change the way the company has been managing the skills that current employees possessed. The company had been providing seminars and training sessions for years for the top management team. Management representatives commonly attended trade shows and popular workshops on quality, marketing, sales, technology, and certification. A local university was contacted and asked to deliver a series of on-site courses, to about thirty workers at a time. All training costs would be provided by the company and for anyone who wanted to enroll.
Use these questions to create your initial post:
1. Do you think this company has a culture of TQM? Why or Why not?
2. What alternatives would you suggest that may maximize the company training investment?
3. Do you think the CEO had a customer focus? Why or Why not?
4. What solution do you have for this small manufacturing company?

Essay Sample Content Preview:

Case Study Discussion
Student’s Name
Institution
Course
Instructor’s Name
Date
Case Study Discussion
The company has a culture of total quality management (TQM). This management strategy aims to hold accountable all parties involved in the production process for the quality of goods and services produced (Alghamdi, 2016). Accountability involves creating an excellent working culture and increased customer satisfaction. The case company focuses on the education and training of the employees to improve the quality of services and goods offered to the customers.
The company can adopt the on-the-job training process to maximize the company’s training investment. The on-the-job training process involves pieces of training delivered when the trainees are performing tasks related to their occupations (Vasanthi & Basariya, 2019). Organizations use this method to primarily increase the company’s employee skills and subsequently improve productivity. The company can decide to hire experts to train the workers as they...
Updated on
Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now:
Order

πŸ‘€ Other Visitors are Viewing These APA Essay Samples: