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Pages:
2 pages/≈550 words
Sources:
3 Sources
Style:
APA
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 8.64
Topic:

Six Rights of the Consumer

Essay Instructions:
Research and describe the six rights of the consumer.  Provide a detailed analysis of each right and illustrate the importance.
Essay Sample Content Preview:
The Six Rights of the Consumer Name Institution of Affiliation Date The Six Rights of the Consumer The history of consumer rights in the United States dates back to 1950s when no consumer protection law existed. A period when there was no one to complain to about issues of products purchased. At that point, consumers had nothing to do regarding deceptive advertisements or defective products. Due to these problems the society felt that buyers had the right to be treated fairly by the suppliers. The issues were not dealt with until 1962 when Kennedy, the head of state by then, approved the consumer bill of rights (Rogge, 2016). It contained the right to product choice, to safety, to be heard and to be informed. Driven by the then consumer activists, like Helen Ewing Nelson and her assistant Fred Dutton, the bill became law (Johnson, 2014). The bill was meant to ensure that consumers had their rights and exercised them appropriately. Later the UN-backed these philosophies and expanded it to have four more virtues. The additional rights were predestined to embrace well-being of the present and future generation, the living standards and the environment. The rights comprise of the right to healthy environment, education, redress and basic needs satisfaction. However, the study focuses on six rights among the eight rights. The Right to be heard Consumers complain to be considered by the supply chain and the manufacturers (Rogge, 2016). It is the right of consumers to express their feelings about a product or a service (Johnson, 2014). Hence, the code augments the philosophy of companies gathering customers' views on their products. The views have weight in determining organizations' decision to satisfying the shoppers' needs. The Right to Safety Points to the protection of consumers from hazardous products and services (Rogge, 2016). Accentuates on measures the producer should take to ensure quality products. These include extensive safety test during processing and before releasing products to markets and appropriate labelling of goods (NCAC, 2016). Labels contain information concerning a product, for instance, how to use it, precautions, info that could be reliable for traceability and exp...
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