Preparing for Empathetic and Congenial Interactions

Human Element in Negotiations
Institution
Course Number and Name
Instructor’s Name
Date
Student’s Name
Human Element in Negotiations
Preparing for Empathetic and Congenial Interactions
Conventional wisdom suggests that humans are social beings, which means they can seldom survive without interacting. Interaction involves. By and large, interaction among people involves communication, whereby they exchange ideas, formulate guiding rules and principles, and foster relationships, among other benefits. For interpersonal interactions to flourish, the individuals involved must be willing to make some adjustments to give them a mutual angle. The success of interactions also depends on other factors, such as personality and context. Ideally, interactions should benefit all the involved parties, and this makes it critical to prepare individuals to interact empathetically and congenially.
An empathetic person is one with the capacity to recognize other people’s emotions and support them accordingly. In addition, empathy involves understanding other people’s way of perceiving things. According to Stuhlmacher and Adair (2014), empathetic people incline more to generous associations. An empathetic interaction, therefore, works for the better of all participants and fends off the possibility of deception. That said, preparing people for such interactions is paramount because preparedness instills commitment and attention, which are crucial components. The interactions are important because they enhance social robustness. This is because it allows the exchange of critical information concerning their mutual preferences and expectations. Equally important, empathetic interactions should be promoted to the highest degree possible because they ease problem-solving. In a word, the interaction enhances the well-being of individuals by pooling together ideas and resources.
Congenial interaction, on the other hand, is more or less the same as empathetic interaction because it refers to associating harmoniously. It also involves respecting, appreciating, and trusting one another. Some benefits of such interactions include having a pleasant society, collaboration, and optimum production. People should have preparations for congenial interactions to improve their personal communication skills, which play a pivotal role in such interactions (Adeseye & Ariremako, 2019). In addition, they will develop their abilities since such an interaction accords equal recognition to all.
Mutuality at the Negotiating Table
Negotiations happen in different dimensions that comprise various concepts. One outstanding concept is mutuality, which refers to a situation where all the parties gain in one way or another. Such negotiations are referred to as integrative or “win-win” (Stuhlmacher & Adair, 2014). Realizing the mutual gains and other benefits requires problem-solving and exchanging critical information. This essentially means that negotiating parties pool their collective ideas and resources together to explore options that may ultimately lead to better outcomes. This form of negotiation does not give room to competition and self-...