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Business & Marketing
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How Communication & Culture Can Affect Business (Essay Sample)


Your Report Situation: You have been awarded a great opportunity to work as a professional for XYZ Corporation in the country you have selected to focus your report on. Your focus for the assignment is to research the country's cultural and business communication styles. For example, do women hold executive management positions? Is it customary for top business transactions within the workplace to discuss business over lunch etc.? So you are discovering how the country communicates in the workplace and business.
Here is the specific information that you will include your report.
Report Content: The report should be four pages excluding the cover page, table of contents and the works cited page. The content should be single spaced. You will need to use three sources to support your findings excluding the course textbook. The report should include in-text citations that coincide with the sources cited on the works cited page. Reports that do not include in-text citations will receive a grade no higher than a 50/F. Direct quotations must be included as a part of the in-text citations. There will be an 11 point deduction for reports without direct quotations. The sources should be cited in APA citation style. You will submit the assignment as a Microsoft Word attachment.
Report Will Specifically Include in the following order: Front Matter (Title page, Table of contents,) Body (Executive Summary, Introduction, Text, and only one graph or table as well as the conclusion of the report) and works cited page. The graph or table should not take up a lot of space on the page. Specifically meaning, it should not take up more than one-quarter of the page. The font size in the report is 12 using either Times New Roman or Courier New.
Report Resources: Mr. Steve Cramer, Business Librarian at UNCG
You, of course, may communicate with me about the progression of the report as well. In addition, the text ( chapter 11) is the chapter for you to use as a guide for writing the report. You also have the PowerPoint presentation about chapter 11 available at your disposal as well.


Summative Report Assignment
Summative Report Assignment
Executive Summary
Different communication styles often cause the loss of business opportunities due to the resulting misunderstandings. Such misunderstandings usually arise when businesspersons fail to consider the cultural practices of different countries and how they affect business communication. The main purpose of this paper is, therefore, to help business people identify how communication, culture can affect various aspects of the business and how to deal with these differences to create harmony. The country was chosen for this study in Japan, which is a collective society. This collectivity means that identity is derived from groups and members of these groups have to agree to a decision to be considered valid. Hierarchy and seniority are very important in Japan as they dictate how business negotiations and office relationships will work. For instance, in any negotiation between two or more Japanese companies, those chosen as representatives must have the same qualifications in terms of age and position. In decision making the ring system is used to ensure that the decision made is guided by suggestions made by all members as a way of encouraging collective responsibility and accountability in case of any repercussions. Gender plays a significant role in the Japanese business world, although women are not open to taking up leadership positions due to cultural issues. It is recommended that for business people wishing to carry out businesses with the Japanese were aware of these facts in order to avoid misunderstandings. It is only by discovering Japan's way of communication in the workplace and business that any businessperson can succeed in conducting their business with Japan.
The global business environment is expanding as more companies seek to take their operations beyond borders. For any business to succeed, communication is a key factor. This fact is particularly important when dealing with people from different countries that have their own communication styles. Usually, business people who deal with foreign businesses have to consider the communication issue because failure to do so will automatically lead to misunderstandings. Consequently, many important business opportunities can be lost this way. Japan is one such country with a unique communication style when it comes to business. Foreigners working there are bound to deal with some communication gaps that are a result of the unique cultural values and business customs. Nevertheless, understanding these factors puts foreign business persons in a better position of succeeding in their operations in Japan and also makes a way for strong partnerships to be built.
Cultural Foundations of the Communication Styles in Japan
In order to understand better the Japanese communication style, it is necessary, to begin with, how culture has helped to bring about this unique style. Group orientation is one way to look at this. Culturally, Japan is a collective society where there is a general concern for each other. Due to this, it implies that individuals “derive their identity from group affiliations, including family, school, and company” (Sasaki and Dickey 1999). Because of this, groups are considered very important and for this reason during first business meetings, it is normal to hear a company's name being mentioned before one gives their own name. These relationships are valued because they are a way by which harmony and social order are maintained in Japanese society and therefore an individual can survive best in the culture if they keep such relationships. An interesting fact, during business interactions, is that the Japanese do not express their emotions and opin...

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