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2 pages/≈550 words
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APA
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Business & Marketing
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Essay
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English (U.S.)
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MGT 501: Conflict Management Styles

Essay Instructions:

In this module, you will be assessing your own personal conflict style and considering the situations in which the style might be helpful, and when it might be less than optimal—or even dysfunctional. Begin by logging on to the website below and completing the Conflict-Management Style Survey. Be sure to read the accompanying material that follows the survey.

Required Reading

The Leadership Center At Washington State University. (n.d.) Conflict-Management Style.http://www(dot)afc-ispi(dot)org/Repository/Conflict-Management%20survey.pdf

(Note that you need to have Acrobat Reader to be able to "read" this document. Acrobat Reader is available for free download from www(dot)Adobe(dot)com.)

Assignment

When you are done, compose a 2- to 3-page essay that addresses the following questions:

  • What is your primary conflict management style? What is your least preferred style?
  • In what types of conflict is your primary style likely to be appropriate? In what types of conflict situations is it likely to be dysfunctional? Explain why.
  • What types of conflict situations are best handled by your lesser preferred styles?
  • What steps can you take to increase your use of your lesser preferred styles in situations where they would be most beneficial, and decrease the use of preferred styles when they are likely to be dysfunctional?

Keys to the Assignment

The key aspects of this assignment that should be covered in your paper include:

  • Complete the assessment according to the guidelines and interpret the results.
  • Include the actual instrument and results.
  • Based on your results, explain how you could improve your conflict management behaviors and under what conditions.
  • Based on your results, explain how improving your conflict managment behaviors might translate into actual behaviors at the workplace? And what might be the results of such an improvement?

Assignment Expectations

Your paper will be evaluated using the following five (5) criteria:

  • Assignment-Driven Criteria (Precision and Breadth): Does the paper fully address all Keys to the Assignment? Are the concepts behind the Keys to the Assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements? 
  • Critical Thinking (Critical Thinking and Depth): Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis?
  • Business Writing (Clarity and Organization): Is the paper well written (clear, developed logically, and well organized)? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included in all papers? Are paraphrasing and synthesis of concepts the primary means of responding to the Keys to the Assignment, or is justification/support instead conveyed through excessive use of direct quotations? 
  • Effective Use of Information (Information Literacy and References): Does the paper demonstrate that the student has read, understood and can apply the background materials for the module?  If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality (library?) sources? Do additional sources used in paper provide strong support for conclusions drawn, and do they help in shaping the overall paper? 
  • Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper end references and in-text citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all end references been included within the body of the paper as in-text citations?

Tips and Suggestions

Please note the following tips and suggestions:

  • Include a cover page and reference page in addition to the 2–3 pages of analysis described above.
  • Include headings for all papers longer than two pages (basically all papers), but do not use headings as "space fillers."
  • Cite and reference all sources that you use in your work, including those that you do not quote but paraphrase. This means include citations and quotation marks for direct quotes of more than five words, and include citations for information that you have "borrowed" or paraphrased from other sources.
  • Follow TUI Guidelines for well-written papers. (If you are unsure of what those guidelines are, see The Elements of a Well Written Paper).

Submit your analysis by the end of this module.

Essay Sample Content Preview:

Conflict Management Styles
Name:
Institution:
Conflict management is a skill that gained popularity over the years at a good majority of the work places. This comes up as one of the most important skills especially where there are teams working on a given project. Different members on the team will have different views over the situations that they encounter as they try to bring their projects to completion. It is these differences that are most crucial to a team and subject of productivity. Differences are not necessarily destructive to the group’s harmony and commitment to the tasks, but rather the way that they are handled relative to the objectives of the group’s members and the project(Conflict-Management Style, n.d.).Different members have different ways of approaching conflict in a group or between groups and it is these differences that make or break the group’s relationships. After taking a test survey on conflict management, I have realized that I am more of a collaborator that an avoider according to the stipulated styles(Mindtools.com, 2015).
According to the test survey, the results indicate that my main/primary conflict management style is a collaborator, while my least conflict management style is an avoider. This means that tend to be more assertive on my conflicts and cooperative at the same time. As such most of the time I try to look for the best fitting solutions to both parties by unearthing the underlying concerns. It is a management style that is directly opposite what is exhibited by avoiders.
This type of conflict resolution style can be very important and appropriate where the two parties are aggrieved by a situation. This means that the two parties are opposed on a situation that they could easily solve and where they both would benefit from the solution, with a few compromises. Interpersonal conflicts are best solved with this approach, as the two parties try to unearth what underlies their differences(Conflict-Management Style, n.d.). As such, it involvesdeveloping a creative solution to the problem, giving the two parties a chance to learn about the differences that exist and appreciating them to move forward.
However, this style may not work where the two groups are not ready to accept their differences and move on with creative solution techniques. In this case personal opi...
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