Company Profile: United Parcel Service Profile Project

United Parcel Service Profile Project
Student Name
Institution Affiliation
United Parcel Service Profile Project
The United Parcel Service is the world’s largest package delivery service that has headquarters in Atlanta, Georgia. The company works as a logistics and package delivery provider that also provides supply chain management. UPS delivers more than 15 million packages on a daily basis to more than 8 million customers located globally in 220 countries. Additionally its logistic services include, transporting, distributing, ground freight, air freight, water freight, customs brokerage, financing and insurance. The essay is a reflection of the products, markets, major players and the general trends affecting the United Parcel Service.
UPS was started in 1907 by James E. Casey and Claude Ryan. The company’s first employees made deliveries on foot and by bicycle until a second office was opened in 1912. The returns made by the initial deliveries enabled the company to acquire its first delivery truck in 1913. UPS management decided to specialize in making deliveries and changed the company’s name to Merchants Package Delivery. By 1925, the company had opened two other branches and it had changed its name to the United Delivery Service. By 1950, UPS faced a major challenge. The need for deliveries was steadily decreasing because customers starting using their own cars to take their deliveries home. The company countered this move by expanding its local courier service. By accepting parcels from the public, UPS put itself in competition with U.S Post Office. In 1975, the company started operating in all 48 states. The same year saw the Company’s headquarters moved to Greenwich, Connecticut and the company became global by expanding to Canada. Over the next four decades, the company rapidly expanded until it offered services in 200 services.
United Parcel Service currently maintains a global market share of 57% in domestic couriers and delivery services over its main competitors, FedEx and USPS. This is because of the following reasons: First and foremost, the company offers an efficient and multimodal network. UPS has the most integrated global air and ground network. It provides ground, air, domestic, international and commercial services through one pickup and delivery services. Through its sophisticated engineering systems, the company offers quality services. Secondly, the company has a global presence (Fern Fort University, 2020). UPS offices are located in all the major economies in the world including USA and China. The strategically placed offices make it easier to make and receive deliveries. Thirdly, advanced technological systems give the company an edge in competition. Technology enables maximum efficiency, saves the company time and reduces operating costs thus guaranteeing a higher productivity. Furthermore, technological solutions enable the company to provide customers with accurat...