Business and Society Technology's Influence on Society

Technology’s Influence on Business
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Technology’s Influence on Business
With the rapid improvements in internet and mobile technology, traditional business structures that have existed for more than a century are being re-evaluated ADDIN CSL_CITATION { "citationItems" : [ { "id" : "ITEM-1", "itemData" : { "author" : [ { "dropping-particle" : "", "family" : "Symonds", "given" : "Matthew", "non-dropping-particle" : "", "parse-names" : false, "suffix" : "" } ], "container-title" : "The Economist", "id" : "ITEM-1", "issued" : { "date-parts" : [ [ "1999" ] ] }, "title" : "The Net Imperative", "type" : "article-journal" }, "uris" : [ "/documents/?uuid=88495ecc-4437-40e3-af32-e1892b6b68cc" ] } ], "mendeley" : { "formattedCitation" : "(Symonds, 1999)", "plainTextFormattedCitation" : "(Symonds, 1999)", "previouslyFormattedCitation" : "(Symonds, 1999)" }, "properties" : { "noteIndex" : 0 }, "schema" : "https://github.com/citation-style-language/schema/raw/master/csl-citation.json" }(Symonds, 1999). Commercial and technological barriers to business have been eliminated, and if the 2012 data ADDIN CSL_CITATION { "citationItems" : [ { "id" : "ITEM-1", "itemData" : { "author" : [ { "dropping-particle" : "", "family" : "Woollaston", "given" : "Victoria", "non-dropping-particle" : "", "parse-names" : false, "suffix" : "" } ], "container-title" : "The Daily Mail", "id" : "ITEM-1", "issued" : { "date-parts" : [ [ "2012", "6", "30" ] ] }, "title" : "Revealed, what happens in just ONE minute on the internet: 216,000 photos posted, 278,000 Tweets and 1.8m Facebook likes", "type" : "article-newspaper" }, "uris" : [ "/documents/?uuid=32e0cc03-ae25-4429-8eaa-f65250205ef7" ] } ], "mendeley" : { "formattedCitation" : "(Woollaston, 2012)", "plainTextFormattedCitation" : "(Woollaston, 2012)", "previouslyFormattedCitation" : "(Woollaston, 2012)" }, "properties" : { "noteIndex" : 0 }, "schema" : "https://github.com/citation-style-language/schema/raw/master/csl-citation.json" }(Woollaston, 2012) published by The Daily Mail is any indication, the internet is the way into the future. Based on the report, in just one minute, 571 new websites are created, 204 million emails are sent, and 2 million searches are done through Google. But the internet isn’t just for information; it has also affected business drastically. For example, Wal-Mart processes 17 thousand transactions, and Amazon.com makes a sale of $83,000 every 60 seconds. The history of e-commerce spans only 30 years, but its impact to business is widespread. This paper looks at several technological advances (which are mainly internet technologies) that have contributed to the success of e-commerce in recent years.
The development of the modern Customer Relationship Management (CRM) application is the biggest turning point in e-commerce because it enables businesses "to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth: ADDIN CSL_CITATION { "citationItems" : [ { "id" : "ITEM-1", "itemData" : { "URL" : "http://searchcrm.techtarget.com/definition/CRM", "accesse...