Goldstones Personality Assessment Define the Big 5 Personality Traits
PROJECT CONTENT EXPECTATIONS
Cover Page ~ Course Number & Name, Project Title, Name(s), and Delivery Date
Goldstone’s Personality Assessment ~ Define the Big 5 Personality Traits [ Chapter 3 ] + Evaluate Goldstone’s personality using the Big 5 Personality Traits ~ High, Moderate, or Low + Provide 1+ example (s) to support EACH trait’s rating
Performance Assessment ~ Bullet Goldstone’s performance Strengths & Weaknesses = Successes & Mistakes. You need to focus on hard skills [ Numbers / Results ] and soft skills
[ Relationships with Ludlow (boss), peers, clients, and employees ]. Are the S > W ? S = W ? W > S ?
Goldstone Recommendation ~ Assume that you are Goldstone’s manager. Should you RETAIN Goldstone as a Sales Manager, DEMOTE Goldstone (back to Sales Representative), OR TERMINATE Goldstone? Bullet 3+ business reasons to support your decision. Your decision should be based on what is BEST for the organization / sales team.
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Project
Goldstone’s Personality Assessment
Define the Big 5 Personality Traits
The “Big 5” Personality Traits consists of basic traits that are particularly relevant to organizations. These traits include agreeableness – the capacity to get along with others. Extraversion – the comfort level one has with relationships. Neuroticism – experiencing moodiness/anxiety, anxiety, or anger. Openness – the ability to welcome new ideas and to make adjustments accordingly as a result of new information. And conscientiousness – the ability to be depended on to get things done.
Evaluate Goldstone’s Personality Using the Big 5 Personality Traits
* Conscientiousness
Goldstone is a result oriented individual. He gets things done. This trait supersedes the rest as is evident when he is promoted to the managerial position. He is also a top individual contributor with an MBA from Kellogg which makes him best equipped to be depended on to get things done.
* Openness
Goldstone’s openness, which is moderate, is also as seen when he decides to share his problem by calling Gloria Ludlow. His openness is also evident when he also calls MacKinley for help, who suggests that he should use his work experience and get his policies right, and when he signs up for a seminar in which he could learn how to handle his problem.
* Neuroticism
Goldstone scores high on neuroticism. This trait is apparent to everyone around him. He is unhappy in his role. The stress he was experiencing translated to a bad mood and caused him to act angrily at a co-worker. It is also difficult for him to implement changes due to his emotional vulnerability as seen when he walks into the office with a sour expression. His extraversion is low. This is because he has no idea how to handle workers’ problems.
* Agreeableness
Goldstone’s agreeableness is low. He does not get along with Ludlow because of their differing viewpoints. He is unable to effectively handle Puckett when asked for feedback. Instead, he reacts impatiently because he cannot relate with her on a professional level, thus resulting in a case of micromanagement.
Performance Assessment
Goldstone’s Performance
Strengths
1. Sales Knowledge
* “I started with the new commandments: compliance, service, profit.”
* “I explained over and over that she needed to get them into the Plus Service Account program and balance their biotech stocks with something a little more stable like munis.”
2. Enthusiasm to Lead
* “I wanted to talk about a new sales idea I had.”
* “I asked the reps questions about their suggestions, product ideas, ambitions, and goals.”
Weaknesses
1. Poor in Communication
* Goldstone is a poor communicator. He was unable to calmly explain to Puckett how to manage the Middlesex account. Additionally, he did not have the capacity to have an honest discussion with Durkee regarding his performance.
2. Poor in Time Management
* He started working on some expense forms that were overdue by a month.<...
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