Samsung Note 7 Explosion: Description Of The Problem (Coursework Sample)
write a case analysis
The analysis should include a brief description of what happened and whether it was ethical, using one or two of the tests we will discuss in class. (ex: Blanchard/peal, Front-Page-of-the-Newspaper, The wall street journal model )
Please use 12-point, Times New Roman font. Your paper should be double-spaced, with one inch margins. This assignment is a maximum of two pages.
Recently, one of the most discussed problems in the Smartphone industry was about Samsung Galaxy Note 7, a product phone of Samsung Company. The device had a battery that could overheat and catch fire. This problem was caused by a default in the battery system, rendering the device unfit for use. This problem caused a wave around the world because many people had bought the device. Therefore, this paper seeks to analyze the case, and use the various tests of ethics to determine whether the situation was ethical or not.
Description of the problem
The battery problem of Samsung Galaxy Note 7 was investigated by two investigative teams from Samsung Company, and an independent scientific firm. The findings from both teams concluded that, the overheating was caused by two separate problems in the battery. The battery had a problem that caused the separator to become weak, which caused short circuiting. The separator was damaged by some cells that were missing insulation tape. Further investigation showed that in some batteries, the separators were too
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