1 page/≈275 words
Health, Medicine, Nursing
Topic 5 Discussion 2: Quality and Service Equation among Patients (Coursework Sample)
Patients often equate the quality of the service with the quality of health care. How can you change this perception using surveys and research? Cite at least one reference to support your rationale, using APA documentation.source..
TOPIC 5 DISCUSSION 2
Quality and Service Equation among Patients
In an instance where patients equate the quality of services offered within a health institution with the quality of care, the use of surveys and research may be used in changing this perception. In most cases, several organizations use the traditional approach in assessing the perception of patients through the use of evaluations based on observations and feedback (O...
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