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4 pages/β‰ˆ1100 words
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Style:
MLA
Subject:
Business & Marketing
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
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Topic:

Internal Changes Netflix Has Made Before and After 2011

Case Study Instructions:

Two major parts: two SWOT analysis and four questions. In total, your final submission will likely contain 3-4 pages, and must be submitted in a .docx format.
This case study will require you to produce 2 different SWOT analyses. Please make sure to title each SWOT analysis appropriately. Please prepare the following:
1. A SWOT analysis for Netflix, in 2011. Note: The case ends in 2011, so your SWOT analysis should reflect Netflix’s position at the end of the case
2. Much has changed in the world of streaming services since the end of this case. Please also prepare a SWOT analysis that reflects Netflix’s position today, in 2021.
After preparing the two different SWOT analyses, please prepare a 1 to 2 page response that answers the following questions:
1. Describe the change that Netflix decided to make to their service offering, and explain how they communicated this change to their users.
2. If you were the CEO of Netflix, what would you have done differently in this situation?
3. Looking forward to the present day, do you think Netflix made the right choice in splitting their DVD by mail business from their streaming business?
4. How much of a threat is competition today to Netflix?

Case Study Sample Content Preview:
Professor
Subject
Date
Case Study on Netflix: Before and After 2011
Introduction
The current paper focuses on the internal changes Netflix has made, since its inception, to become a leader in its industry. In 2011, the organization that had grown steadily from the early 2000s faced significant challenges that resulted in a strategy that transformed the organization into a global leader. The current paper is outlined in two sections: SWOT Analysis, a discussion, and conclusion section.
SWOT Analysis
Netflix's internal strengths, challenges, opportunities, and threats before and after 2011 are different. These differences outline the changes that Netflix has made to become a global brand.
SWOT Analysis in 2011
STRENGTHS
* Visionary leader – Hastings foresaw the power of online streaming services and initiated plans to align Netflix.
* Strong growth projections – Raised $82 million in IPO and reached 4 million subscribers giving it a reliable market base and resources by 2011. As a result, the company was able to survive the 2011 plummeting stocks because of the resources and market base it had accumulated.
* One-day delivery postage services – provided convenience for customers.
* Variety of content – it had obscure movies that were not available at local stores.
* Partnerships – Partnered with Microsoft and Sony to enhance streaming services.
* Innovation – Netflix was able to provide a quick response the merging issues like piracy.

WEAKNESSES
* Netflix could not seek new releases from its content partners because their partners demanded pay-per-view rates. Therefore, it lacked new content while competitors like Blockbuster relied on a new release to grow. At Blockbuster, 78% of the revenue came from the rental of new release movies.
* Poor communications strategy – Netflix did not communicate fundamental changes effectively, leading to dissatisfaction.

OPPORTUNITIES
* The emergence of the DVD – In the late 1990s and early 2000s, Blockbuster was the biggest movie retailer focusing on VHS tapes. The emergence of DVDs in the mid-1990s provided an opportunity for Netflix to compete against the rigid Blockbuster.
* The emergence of online streaming – Further, online streaming services provided Netflix with a new opportunity to lead the future against the competition.

THREATS
* Competition from Blockbuster and Redbox. Redbox competed against Netflix in retailing or renting movies on DVDs. Redbox focused on high-traffic areas and had over 29000 kiosks across the country offering over 200 movies. On the other hand, Blockbuster was still the largest retailer with an established market base.
* Illegal downloads – The emergence of sharing platforms like Piratebay reduced the number of downloads on Netflix because consumers could get the movies for free.

SWOT Analysis between 2011 and 2021
STRENGTHS
* Established market base – since the transition to online streaming services, Netflix has expanded its market base to 209 million paid subscriptions annually.
* Global brand – As a result, Netflix is a global brand channel of distribution spanning over 190 countries and...
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