Individual Cultural Case Study. Management Case Study
This assessment task is based on two inter-related case-studies found on the subject LMS site and have been taken from the Optional Supportive Textbook authored by Luthans and Doh.
Instructions:
1. Read the required questions before reading the case-studies; this will assist you to look for possible answers in the text of the case studies.
2. Now read the two case-studies (Case 2.1a and Case 2.2b) taking detailed notes as you go
3. Now read the questions again and then undertake model answers for each question
4. If you believe that your answers are weak or can be further enhanced then undertake wider research including additional readings or google searches
5. Now prepare your final answers in the following manner:
- do not repeat the question direct but can paraphrase it within your answer, and
- start each answer by clearly stating the question number
- make sure that the answer is concise, and
- well-supported by theory and/or additional real-world answers.
- lastly make sure that you include any required in-text citations in each answer, and
- list all cited works as one final bibliography at end of all questions
6. Submit via Turnitin by due time/date along with authorship certification.
Note: This assessment task would require at least five-plus peer-reviewed reference sources as a minimum to provide adequate support
for one or all of the questions and their answers. These reference sources must be dated 2014 or later to be acceptable for inclusion in thesubmission of this task.
Individual Cultural Case Study
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Individual Cultural Case Study
Based on Hofstede’s cultural dimensions, cultural differences between the United States (US) and France are evident. The first cultural difference relates to Hofstede’s uncertainty avoidance between the two countries. Uncertainty avoidance refers to how society views and embraces risk (Lovelock and Patterson 2015, p.36). From the case study, it is evident that the U.S. has a very low uncertainty avoidance score. Disney was not deterred from continuing their operation in France despite the resistance that came from the French intellects and other stakeholders (p.267). This represents the culture of people in the U.S. who are not held down by fear and uncertainty. The reaction from the French stakeholders tells a different story. Instead of focusing on the benefits that Disney would bring, they were filled with fear of uncertainty, which can explain why they had such a negative reaction towards Disney. As revealed by Samaha et al. (2014, p.80), high uncertainty avoidance is associated with high resistance to change because such cultures want to maintain stability.
Regarding masculinity, the U.S. has high masculinity than France because French people were concerned that Disney was intent on converting their children into consumers (p. 267), which is a protective nature associated with low masculinity cultures (Lovelock and Patterson 2015, p. 36). The other difference involves privacy and personal space. According to Lutz (2017, p. 14), a society that values privacy and personal space is highly individualistic. The individualism dimension addresses the reliance and ties that exist between members of society (Lovelock and Patterson 2015, p.36). France is highly individualistic. The French were not very receptive of the queuing system in that park because they wanted to create some personal space and the queues stood in the way of that (p. 270). Given that Disney has used the queuing system in the U.S. without similar problems, it indicates that the U.S. has a low individualism in comparison to France. The US has a lower power distance than France, which refers to the degree of inequality that is acceptable within a community (Lovelock and Patterson 2015, p.36), because it is clear that when leaders do not listen and respect the ideas of followers, the company’s performance is affected, case in point Walt Disney under the leadership of Walker (p.262).
In response to question two, Trompenaars’ research has been very instrumental in the explanation of cultural differences between the US and France. First, his research added other dimensions (Zein 2016, p. 41). For instance, his research addresses the concept of time in the sequential versus synchronous approach. Sequential cultures follow a timeline and rarely deviate from it while synchronous cultures can easily change their timeline (Information Resources Management Association 2016, p.1123). Based on this approach, the cultural differences between France and the U.S. can be explained better in that the Americans use the sequential approach while the French use a synchronous approach. This is evidenced by...
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