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Pages:
2 pages/≈550 words
Sources:
Check Instructions
Style:
APA
Subject:
Management
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
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Topic:

Case (Alexa: A pandora’s box of risks) Management Case Study

Case Study Instructions:

Please check attached files:
1- How to write the assigned case.
2- Articles (supporting documents to write the case):
a- Week 1 Articles:
1- Article: Creating a Purpose-Driven Organization
2- Article: Creating Shared Value
b- Week 2 Articles:
1- Article: Why the time has come to retire instrumental stakeholder theory
2- Article: Instrumental Stakeholder Theory Makes Ethically Based Relationship Building Palatable to Managers Focused on the Bottom Line
c- Week 3 Articles:
1- Article: Future-Proof Your Climate Strategy
2- Article: Business Needs a Safety Net
3- Article: Sustainability Lessons from the Front Lines
d- Week 4 Articles: (you must use one of the specific tools assigned in this week.)
1- Article: The End of Bureaucracy
2- Article: Structure that’s Not Stifling
3- Article: The High Price of Efficiency
3- Links to videos (supporting videos to write the case).
Week 1 Video: Shared Value as Corporate Strategy (links to be found at attached file)
Week 2 Video: IHMA Necessary Conversation with Ed Freeman (links to be found at attached file)
Week 3 Video: The Business Logic of Sustainability - Ray Anderson (links to be found at attached file)
Week 4 Video: The Business Logic of Sustainability - Ray Anderson (links to be found at attached file)

 

Assignment Case:                  Alexa: A pandora’s box of risks.  

 

Requirements:

2 typed, 12-point font, double-spaced pages

 

How to write the case:

-The case should be written in essay format, not point form.

-It is important to isolate critical facts, evaluate whether assumptions are useful or faulty, and distinguish between good and bad information.

-When you use tools that require extensive analysis (like the Five Forces or Stakeholder Theory), do the work in an appendix and only talk about the most relevant findings in the body of the text (i.e. the industry forces or stakeholders that matter most to the development of your analysis).

-The case should include each of the following steps (but not as subject headers – incorporate them into a narrative):

1)         Identify your role: CEO? Board member? Outside consultant? Etc. One sentence max.

 

2)         Identify the problem: Write a concise problem statement. This should just be one or two sentences, and appear at the very beginning of your work. Use it as a reference point as you proceed through the analysis.

Be careful as the process of thinking about possible solutions may lead you away from the initial problem. Don’t fall into this trap. Make sure your recommendation actually addresses the problem you have identified.

There generally is not one “correct” problem to be identified. Instead, you are graded based on how well you analyze and solve the problem you chose to work with.

 

3)         Conduct your analysis: Use the analytical tools from the course reading. DO NOT do external research.

The point of the exercise is to see how you apply the tools of the course to a real-world challenge, NOT to see if you can find out what the company actually did. Very often a strong case will make recommendations that are quite different from what the company did because you are working with different information than they were.

The analysis should be the longest section of your write-up. one paragraph per tool plus the work you do in the appendix will suffice.

Each assigned reading has at least one tool (like shared value, stakeholder theory, five forces, etc.). Use at least two tools. ONLY use tools from our readings, NOT tools from other courses (like SWOT). Furthermore, you must use one of the specific tools assigned in the same week that case is due.

Make sure the tool you use fits the problem – i.e. five forces looks at the industry, while other tools, like those on organizational culture, look within the firm. 

Also, ask yourself why you have chosen one type of analysis over another. Assumption checking can also help determine if you have gotten to the heart of the problem or are still just dealing with symptoms.

 

4)         Propose alternative solutions: Generally, three. Make sure each alternative is justified and supported by your analysis.

 

It is important to remember that in management cases there is rarely one right answer or one best way. Even when members of a class or a team agree on what the problem is, you may not agree on how to solve the problem. Therefore, it is helpful to consider several different solutions.

 

5)         Make recommendations: Choose ONE of the three alternatives.

 

Describe exactly what needs to be done. Explain why this course of action will solve the problem.

 

The recommendation should also include suggestions for how best to implement the proposed solution because the recommended actions and their implications for the performance and future of the firm are interrelated.

 

The solution you propose must solve the problem you identified. This point cannot be overemphasized; too often, students make recommendations that treat only symptoms or fail to tackle the central problems in the case. Make a logical argument that shows how the problem led to the analysis and how the analysis led to the recommendations you are proposing.

 

Remember, an analysis is not an end in itself; it is useful only if it leads to a solution. The actions you propose should describe the very next steps that the company needs to take.

 

Supporting Documents:

 

  1. Articles (Attached)
  2. Videos:
    1. Shared Value as Corporate

https://www.youtube.com/watch?v=vaEv4frj-88&t=0s&list=PL4pqY0N7PHPaF5VWDZ_NUBEqfN702cfOM&index=4

 

  1. b.      IHMA Necessary Conversation with Ed Freeman

https://www.youtube.com/watch?v=leDhu6XXr3Q 

 

  1. c.       The Business Logic of Sustainability - Ray Anderson

https://www.youtube.com/watch?v=A35hen_d6eA

 

  1. d.      The Business Logic of Sustainability - Ray Anderson

https://www.youtube.com/watch?v=A35hen_d6eA

 

Case Study Sample Content Preview:

Analysis of the Case: Alexa: A Pandora’s Box of Risks
Student’s Name
Institutional Affiliation
Analysis of the Case: Alexa: A Pandora’s Box of Risks
Digital voice assistants such as Siri for Apple Inc. and Alexa for Amazon have been widely used in most technology companies. For instance, the Amazon Company in 2014 implemented its digital voice assistant known as “Alexa.” Such enabled Amazon to succeed in establishing a new market for its technology, although, after some time, the company developed Alexa with new functions and features. Before, Alexa would answer questions and help in creating a grocery list, operating the alarm clock, and play music. Also, Alexa would communicate with other websites and devices and had signal processing tools that assisted in eliminating the TV and music background noises. Amazon developed Alexa in numerous ways., and after launching the Echo successfully, the company collaborated with other firms to create electrical items such as thermostats, refrigerators, and cars with in-built Alexa.
As an “Outside Consultant, I have identified that the company experiences problems with the use of Alexa that emanate from managing data, and how private and secure Alexa is to its users. As the company continues to develop Alexa, it will need to update its policy more often to maintain its market base and advance its customer’s experience. Other problems experienced by the company include interfering with government rules to keep its security and policy, which also raises concerns regarding its corporate social responsibility and ethical policy related to its users.
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