M3A1 Case Study Assignment: Orthopedic Oops! (Case Study Sample)
or this written assignment address the following case study:
Dr. Smith is an orthopedic surgeon working at your facility, he is known as someone who doesn't tolerate delays in his schedule, can be very rude, does not appreciate being questioned by others and lacks a warm bedside manner.
Mrs. Gonzalez speaks limited English, requiring a language translator for communication between care providers and herself. She is scheduled for a right hip replacement this morning and has had all her labs completed and resulted, has not eaten anything since midnight the night before. She has not been consented for her surgery and she indicates to you that she has some questions about the surgery and care afterwards. You advise her that when Dr. Smith comes in, you will advise him of her questions so he can answer them.
Dr. Smith comes in early in the morning and you notice he is in a rush. He tells you he has many surgeriess scheduled today and needs to get started. You try to inform him that Mrs. Gonzalez has questions and he abruptly tells you, "just bring her into the OR and I will talk to her in there."
Dr. Smith begins to explain the surgery to the patient and you can tell that Mrs. Gonzalez is not understanding everything he is saying.
Dr. Smith then writes "Left hip replacement" on the consent form and asks Mrs. Gonzalez to sign the form.
How is Dr. Smith's behavior undermining a safe environment for patient care? How can this lead to errors and poor patient outcomes?
As a member of the team responsible for her care, what are some of the steps you can take to advocate for Mrs. Gonzalez to ensure she understands the procedure?
What is your responsibility in ensuring that the correct surgery is performed today?
How can your organization help prevent this type of behavior from continuing?
By using APA format, write a three (3) to four (4) page paper (excludes the cover and reference pages) that addresses the topic described. Current references include professional publications or valid and current websites dated within five (5) years.
Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.
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This assignment will be graded using the HSC124 Communication Case Study Rubric. located on the Course Rubrics page within the Start Here module of this course. Please review this rubric prior to beginning your work. This assignment is worth 20% of your final course grade.
Participation in this discussion assesses the following module outcomes:
Describe how conflict can cause a barrier to professional communication and what steps can be taken to minimize its effect.
Examine the challenges of electronic forms of communication including federal regulatory and compliance requirements.
Discuss how to communicate effectively with difficult people.
Identify and negotiate communication barriers and enable a safer healthcare delivery system.
Orthopedic Case Study
Orthopedic Case Study
How is Dr. Smith's behavior undermining a safe environment for patient care? How can this lead to error and poor patient outcome
Medical practitioners are personnel with unquestionable professional ethics and decorum. The best health practitioners are applauded for their warm bedside behavior. They are trained to handle both the severe and chronic ailments. According to medical professional standards, trained doctors should have polite communication etiquette to caregivers and patients. All doctors must be guided by one primary responsibility of acting in the best interest of their patients. Most importantly, the following ethics should be followed while providing medical services in a healthcare facility; all health practitioners shall be dedicated to providing competent medical services with compassion and respect for human dignity. Moreover, the ethics also encourage the doctors to respect the rights of patients, colleagues, and of other health professionals. Finally, healthcare provider shall deal honestly with the patients and colleagues.
Safe environment for patient care is a vital concern during treatment planning process. The hospital staffs should adhere to principles aimed at maintaining safe patient care. To promote a safe environment for patient care, the staffs should establish proper communication process between the patients and the caregiver. In the event of communication barrier between the patient or the caregiver and doctor, the services of a translator should be sought to maintain a safe environment for patient care. A warm bedside approaches can also facilitate a safe environment for patient care.
The behavior of Dr. Smith in this case study is unprofessional according to medical principles. Being rude to fellow staffs and the patients can undermine a safe environment for patient care. This unprofessional behavior will intimidate Mrs. Gonzalez from expressing her feeling to the Dr. Smith. A safe environment for patient care should promote good interaction between the clients and the physician. However, in this case, study, Mrs. Gonzalez is not free and comfortable to communicate her health status to Dr. Smith. The facts that Dr. Smith has exclusive self-perfection and glorification, he undermines correction from his colleagues. This may also undermine a safe environment for patient care. According to medical ethics and principles, Dr. Smith ought to have invited any assistance
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