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Union-Management Relations (UPS) (Case Study Sample)


Unit VII Case Study
Video Case: Union-Management Relations (UPS)
Instructions: Read the video case in your textbook, titled “Union-Management Relations (UPS),” then watch the corresponding video in the Unit Study Guide. Answer Discussion Questions 15-13 and 15-16 on page 483. Be sure to restate each question in your own words before answering in essay format.
Your total assignment response must be at least 400 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
Course Textbook
Dessler, G. (2015). Human resource management (14th ed.). Upper Saddle River, NJ: Pearson Education.
Internet Reading
Chapter 15:
PearsonMyLab: UPS: Union-Management Relations
Pearson Link:


Union-Management Relations (UPS)
Workers act in solidarity when in unions to get fair treatment and better compensation, while also protecting themselves against arbitrary management actions (Dessler, 2015). At other times, the staff may suffer low morale, especially when they face job losses. Even though, union security and benefits are the main aims of unions there are drawbacks to unionization. The self-directed teams are less likely to thrive since unionization stifles creativity by focusing too much on team performance (Pearson Education, 2013). Additionally, the more creative hardworking workers are unlikely to achieve career growth fast enough, since unions must first consider the performance of other group members and assess whether there is fair treatment (Pearson Education, 2013).
15-13:From what you know about UPS, what do you think would make the union believe that the company was ripe for being organized?
The case for having unionized workers is that it helps to improve their well being, as unions protect the rights and make it easier to negotiate for higher compensation. The situation at UPS requires unionization for the personnel dealing with parcel delivery. The company did not relive jobs to some of the workers, but simply gave them more respons...
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