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Business & Marketing
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Case Study
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MKTG 396 Assignment 1. Business & Marketing Case Study

Case Study Instructions:

For each question write about 300-500 words (you can adjust depending on the value of each question).
The reading material and instruction document are attached.

 

MKTG 396 Assignment 1 
Select two competing brands in one of these product categories: Airlines, telecommunications, cars, athletic shoes, financial institutes, fast food/coffee chains, mobile phones, grocery chains, computers, universities. Do the necessary research on these two brands and answer the following questions.   
NOTE: Answers to individual questions should not exceed 800 words. Clear and concise answers are encouraged.  To avoid plagiarism, credit all sources you use, and format citations and references appropriately and correctly using style standards such as APA or MLA. The AU Write Site has a vast collection of resources that deal with documentation and plagiarism. As well, the Athabasca University Library has a collection of resources related to citing and referencing. University faculty and staff trace suspected cases of plagiarism, including partial copying of assignments from other students.
Question 1 (20 marks)
What are the value propositions (see p. 11 of the textbook) of each of the two brands? How do these value propositions compare? Explain your answer by relating the value propositions to the consumer needs that these two brands want to satisfy. 
Mark breakdown:
- 5 marks for each value proposition (2 x 5 = 10 marks)
- 10 marks for the comparison and explanation 
Question 2 (30 marks)
Describe how each of these two brands engages customers online. In your opinion, how successful are these two brands’ customer-engagement marketing efforts (see pp. 19 and 20 of the textbook)? 
Mark breakdown:
- 8  marks for the description of each brand online customer-engagement marketing efforts (2 x 8 = 16 marks)
- 7 marks for the assessment of the success of each brand online marketing engagement efforts (2 x 7 = 14 marks)Question 3 (20 marks)
Discuss the impact of the macroenvironment forces on the product category of these two brands, and identify four environmental developments that are, or can become, opportunities and threats for them in the next three years.  Use facts to explain your response. How can each of the two brands deal with the opportunities and threats previously identified?  
Mark breakdown: 
- 1  mark for each major marcroenvironment force (6 x 1 = 6 marks)
- 1.5 marks each relevant macroenvironment development well explained (4 x 1.5 = 6 marks)
- 2 marks for each relevant dealing with an identified opportunities and threats (4 x 2 = 8  marks)
Question 4 (15 marks)
Describe an advertisement or provide a copy of an advertisement for each of the two brands, and use Maslow’s Hierarchy of Needs (see pp. 209 and 210 of the textbook) to identify the consumer need that this advertisement wants to trigger. Explain your selection with facts. 
Mark breakdown:
- 5  marks for the identification of a relevant need
- 10 marks for the explanation 
Question 5 (15 marks)
The excerpts from the CMA Code of Ethics and Standards of Practice in Table 3.2 (pp. 106 and 107 of the textbook) set some guidelines about ethical marketing principles, including the following: truthfulness, campaign limitations, and accuracy of representation. 
a. Provide an example of a company that has gone too far in its communications to the extent that one may believe that they do not comply with, at least, one of the above three principles or are just at the acceptable limit. Describe what you see as almost “unethical” in these communications. Note: The company you choose for this question does not need to be either of the two companies used in the previous questions.
b. Explain the potential long run consequences of these communications for the company.  
Mark breakdown:
- 8  marks for a well described example  
- 7 marks for the explanation 

Case Study Sample Content Preview:

Marketing
Student’s Name
Institution
Marketing
Question 1: Value Propositions
Nike Inc. is an American made global corporation specializing in the design, manufacture, and sale of sportswear including footwear, apparel, and even sports gadgets. It is the largest shoe brand in the world, with the most famous athletes at the forefront of marketing its products (Nike News, n.d.). Air Jordan and Converse are its main subsidiaries whose main focus lie on the design and manufacture of footwear. Adidas, a close competitor of Nike also majors in the design, manufacture, and sale of sportswear. The German-bound global corporation boasts of presence in close to 100 countries globally and revenue from sales exceeding €23 billion as of 2019 (Adidas, n.d.). Despite the two companies majoring in a similar domain, their value propositions, in essence, the benefit unto the consumers (Armstrong et al., 2017) are divergent.
The primary consumers of Nike’s products are the athletes. To capture the attention and interests of the athletic world, Nike has emphasized four key benefits that the consumers are certain to reap from their products: innovation, customization, accessibility, famous brand name (Cleverism, 2016). The company has its outlets spread all over the world to increase its accessibility. Also, the company has acquired other popular footwear companies, making them its subsidiaries and boosting its accessibility even further. Innovativeness is a typical characteristic of Nike, with the company incorporating technologies such as Nike Flywire Support Systems, Lunarite Foam Cushioning, and Hyperdunk, among other technologies (Nike News, n.d.). Nike also allows its customers to have customized shoes to fit their desired needs and the orders for customized products delivered on a later date. Customization is made possible with the use of Nike ID. The partnership with world-famous athletes the likes of Michael Jordan, Christiano Ronaldo, and many others has enabled Nike to build a strong brand name admired by many. Besides, the company has won many honors, making it one of the most famous companies and notable brands as well.
Some of the value propositions familiar with Nike are replicated within the Adidas corporation. Innovation, customization, and brand name seem to overlap for both. The company has been experimenting the 3D printing technologies for some time now, with other advanced technologies focusing on cushioning, power regulation, and cooling technologies. Consumers are also able to have their customized products by presenting their desired characteristics on the website. Also, the company comes second after Nike as to the world’s strongest brand name in sportswear, with its logo and subsidiaries familiar to many around the globe. Improved performance and waste management have come under the limelight as Adidas core value propositions.
Innovativeness in the sportswear industry is more familiar with Nike compared to Adidas. Nike’s revenue has grown tremendously as a result of its forward-thinking innovative ideas. In terms of the brand name, Nike also has the upper hand. The strong brand name associated with Nike’s product is attributed to its marketing strategy of using the influen...
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