Book Exposure How To Improve Quality, Productivity, And Employee Satisfaction
PURPOSE
Successful business leaders recognize that education never ends. This assignment encourages you to develop a desire for life-long learning while exposing you to a few of the best and most popular books available for continued professional development. The options cover a range of topics, philosophies, and opinions; they are not meant to be prescriptive or endorsements, rather tools to encourage your professional curiosity.
ASSIGNMENT
Choose one of the books from the book list预览文档 below to read and complete a review of the book (1500-word minimum) as if you were reviewing it for a student publication. Here are some questions to consider in your review.
Why did you choose this book?
Summarize the book. What are the main topics of the book? What are several key take-aways? What are the important lessons learned?
How did the book affect you? Did you have any reactions? Was anything surprising to you? Did you have any personal connections or prior experiences with the subject matter? Did you agree with the author’s point of view?
Put the book in context. Will you be able to use the information in the book in your career, and, if so, how? Would you recommend the book to a peer or colleague? Why or why not?
Has this book made you want to continue to read for professional development? If so, what topics would you like to read about? How do you foresee using this resource for your future development?
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A Review of William Byham’s Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
Introduction
William Byham’s Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction is an educational book published with the aim of fostering positive leadership through the adoption of effective interpersonal relations and communication strategies in management. William Byham bases the content of the nook on the premise that proper revitalization of any organization can only be achieved in instances where its leadership embraces a down – up approach. However, there is a need for the adoption of proper channels aimed at fostering efficient communication particularly when information needs to be passed to the stakeholders occupying the lower levels positions. In his view, Byham demystifies that the communication strategies put in place need to be tailored in such a way that they do not impose immense pressures on the employees to the extents that they adopt the feeling of being inferior as this may impose massive reductions in the desired levels of productivity.
In its position as a motivational text, William Byham’s Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction puts particular emphasis on the effective roles played by employee empowerment as a strategy of fostering productivity at the workplace. Therefore, the book avails its readers with a series of strategies aimed at enlightening managers on the issues of responsibility, the importance of acknowledging positive performance, as well as the avenues that can be adopted by the leadership on of an organization to enhance creativity at the workplace. Similarly, the book plays an effective role in equipping organizational managers with the most appropriate techniques of ensuring that their workforces take proper ownership of the tasks they are assigned to as a method of enhancing their personal interests in improving performance. The current study seeks to undertake a critical book review of William Byham’s Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by analyzing the reasons for the choice, the underlying takeaways, and the important lessons availed by the text.
I made the decision of taking William Byham’s Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction as the text of choice for this review based on its simplicity, and in-depth presentation of the most effective leadership strategies in instances where organizational managers are faced with challenges in the issues of empowering their workforces. The 224 paged book uses a simplified language to reveal that organizations of all scales can only bank on empowerment as the central strategy of revitalizing their operations in order to obtain optimal results. In particular, the scholar does not only articulate the theoretical academic skills gathered in his academic pursuits but also the real practical potencies acquired in his position as the co-founder and president of Development Dimensions Internation...
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