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2 pages/β‰ˆ550 words
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Subject:
Management
Type:
Essay
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English (U.S.)
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Topic:

Tough Conversations

Essay Instructions:

Complete this template based on the scenario and instructions in the Week 3 assignment: Tough Conversations. You are acting in the role of the Human Resources Manager. Answer each of the sections in this template using complete sentences and a professional tone. When you are finished, save your work and submit it via the link in your course.

1. Initial Planning

Your response in each lettered section should be 1-2 paragraphs in length. (Note: a quality paragraph  is typically 3-5 sentences. 

Jennifer has now filed a complaint with your office and has submitted a written statement. You plan to have individual meetings with Robert and Jennifer. This section will address the initial plannin g steps you would take before those conversations.

Use information from your textbook and other resources to complete each section below. The area will expand to accommodate the length of your responses:

a) Utilizing your knowledge and research of HR management principles, develop four relevant goals you want to achieve during your meetings with Jennifer and Robert. Be sure to include specific details about how these goals will guide your planning.

b) Determine the details of the following key planning considerations to prepare for the conversations with Jennifer and Robert. Inyour paragraph(s), be sure to include why each of these considerations is important: (i) the location of the conversations, (ii) who should attend each conversation, (iii) the tone you would like to set in each of the conversations, and (iv) problems you anticipate arising during the conversations.

Essay Sample Content Preview:

Tough Conversations
Student Name
Institutional Affiliation
Date
Tough Conversations
Initial Planning
A
The following are the goals to be achieved during the meeting.
1 Ensure the emotional well-being of Jenifer.
2 Instigate the issue and gather relevant information
3 Offer support and guidance to Jenifer
4 Take appropriate action based on the validity of the claims
B. The location of the meeting should be in a place that is neutral for Robert and Jenifer. The place should be free from distractions to allow the meeting to proceed without distractions. The company's meeting room would be ideal since it will provide a private meeting area. In addition to Jenifer and Robert, the HR manager would invite another senior employee, especially a head of a department. Having an extra person attend the meeting would enhance the objectivity of the meeting and neutralize any bias the HR may have on any of the parties. The tone should be professional and firm. Both Jenifer and Robert should feel that the situation is handled professionally. A firm tone would ensure the meeting remains formal and people engage respectively. There is a [possibility that Jenifer may become emotional in the process, making it challenging for HR to understand her issues. Robert may become defensive and deny any wrongdoing.
Questions and Conclusions
I would ask Jenifer the following questions
* What behavior did Robert exhibit that made you uncomfortable?
* When did this behavior start?
* Who else witnessed Robert behaving that way towards you?
* How has Robert's behavior impacted your performance?
* Any more issues you would like to discuss?
These questions are important in understanding the situation well. They would help me gather relevant information about the issue with the information gathered, I would better understand what needs to be done. The questions would also assist establish the validity of Jenifer's claims.
I would conclude the conversation by appreciating Jenifer for bringing the issue to my attention. I would assure her that an investigation into the issue would be done and the relevant action taken. I would assure Jenifer that should Robert be found to have committed the alleged sexual harassment, appropriate disciplinary a...
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