Interpersonal Communication in the Workplace

Conflicts in Workplace Relationships
Name
Institution
Course
Professor
Date
Conflicts in Workplace Relationships
Introduction
Interpersonal communication plays an essential role in interactions among individuals in the workplace. Individuals are required to speak to their peers, seniors, and other organizational stakeholders to ensure operations can run smoothly. Consequently, communication not only plays a role in transmitting knowledge and information to each other but also enables the development of relationships (Solomon & Theiss, 2022). Therefore, while the results of such interpersonal communication are aimed at being beneficial to its users, it can also be harmful when handled inappropriately, leading to workplace conflicts. It is, therefore, important in professional settings to understand how to use communication effectively to enhance the working environment and promote meaningful interactions among employees.
Interpersonal Communication in the Workplace
There are various elements of interpersonal communication involving the message, channel, context, feedback, and the parties themselves. The communication parties involve the sender, who originates a message, and the receiver, who is the intended recipient. The message entails the information or data intended to be passed to another party, while the channel involves the element used to move the message from one individual to the other (Lane, 2016). Context is essential in communication since it considers the general atmosphere and mood in the area and the people to whom the message is to be sent. This is particularly important because, despite a message's importance or relevance, bringing it up in the wrong context can develop serious problems among the involved parties. Apart from that, the feedback entails the reactions once the message starts being delivered to the other party (Aloia et al., 2020). These elements must work together for information to be passed and for appropriate communication to occur. Further, each element must be considered during packaging information to form a message since conflicts can arise from misusing one of these elements.
Furthermore, different types of interpersonal communication are used in the workplace, including verbal, non-verbal, written, and listening. Verbal communication involves the use of words to speak and send a message, while non-verbal communication requires the use of cues, such as facial expressions or gestures, that imply differently when communicating. Apart from that, written communication includes writing to pass a message, while listening requires receivers of messages to pay attention and focus on the message to interpret and respond to it correctly (Berger & Roloff, 2019). These areas of communication are extensively used in the workplace, where messages require prompt and accurate action to run operations efficiently. In this case, appropriately engaging these different types of interpersonal communication promotes quick and effective models of interaction that are key in managing organizations.
Ineffective interpersonal communication has serious consequences for organizations, including chaos, misunderstandings, and conflicts that negatively affect them, wasting time an...