Organizational Design, Culture, and Adaptation TD

This is a threaded discussion where I must answer the question in detail with supporting documentation and give a response to a classmate. I have attached the required and optional readings readings for assistance. Each response must be detailed with supporting documentation. Two sources per response. QUESTION*********Please discuss the areas that manager and leaders need to consider in designing future healthcare programs (e.g. technology, patient diversity, rules/regulations, etc) so that they are economically viable? THE CLASSMATE THAT I WILL BE RESPONDING TO IS CHARLIE FARMER*******HIS RESPONSE IS: The areas I think managers and leaders need to consider when designing future healthcare programs involves provider education when dealing with cultures of their surrounding are, technology, and standardized process of care. When people look for a healthcare provider they want to ensure the provider can supply the most up to date care via the new technology of the time. With this being said the providers need to be educated on the different cultures in their surrounding area so they know how to react when faced with what they think is the patient not caring about what treatment has been prescribed. Some cultures rely on home remedies because they do not understand modern healthcare treatments and this can sometime cause not only the healthcare provider heartache so to speak but the patient as well because they do not understand each other. And finally the treatment process needs to be standardized. All too often patients are seen by many different providers because the primary cause of the illness is not their specialty so the patient gets referred to a specialist. When this happens documentation of procedures already performed slip through the cracks or the different agencies cannot access the medical record. When this happens the patient gets frustrated due to the fact they are undergoing the same procedures again and again. Another problem is the fact that providers are so overloaded that follow up appointments for results of procedures are sometimes overlooked. With a set program in place these mistakes can be bypassed resulting in a quicker diagnosis and treatment can then be accomplished. Required Readings Jerry D. VanVactor. (2011). A case study of collaborative communications within healthcare logistics. Leadership in Health Services, 24(1), 51-63. Click here Accessed 02/20/2012 Roy Liff. (2011). Promoting cooperation in health care: creating endogenous institutions. Qualitative Research in Organizations and Management, 6(1), 46-63. Click here Accessed 02/20/2012 Applebaum, S. H. & Wohl, L. (2000). Transformation or change: some prescriptions for health care organizations. Managing Service Quality. Bedford: 2000. Vol. 10, Iss. 5; p. 279. Click here Accessed 02/20/2012 Coddington, D. C., Fischer, E. A., & Moore, K. D. (2000). Characteristics of successful health care systems. Health Forum Journal. San Francisco: Nov/Dec 2000. Vol. 43, Iss. 6; click here Accessed 02/20/2012 Dubbs, N. L. & Browning, S. L. (2002). Organizational design consistency: The PennCARE and Henry Ford Health System experiences / Practitioner application. Journal of Healthcare Management. Chicago: Sep/Oct 2002. Vol. 47, Iss. 5; p. 307. Click here Accessed 02/20/2012 Ghodeswar, B. M. & Vaidyanathan, J. (2007). Organisational Adoption of Medical Technology in Health Sector. Journal of Services Research. Gurgaon: Oct 2007-Mar 2008. Vol. 7, Iss. 2; p. 57. Click here Accessed 02/20/2012; Note - please read only the first sections up to the "Discussion" section. Vachon, G., Ezike, N., Brown-Walker, M., Chhay, V., Pikelny, I., & Pendergraft, T.. (2007). Improving Access to Diabetes Care in an Inner-City, Community-Based Outpatient Health Center with a Monthly Open-Access, Multistation Group Visit Program. Journal of the National Medical Association, 99(12), 1327-36. Click here Accessed 02/20/2012, Optional Readings: Cuellara, A. E. & Gertlerb, P.J. (2002). Strategic integration of hospitals and physicians. Working Paper. Click here Accessed 02/20/2012 Kovner, A. & Neuhauser, D. (2001). Health service management: Case studies. Sixth Edition, Illinois: Health Administration Press. Mintzberg, H. (1989). Mintzberg on management:Inside our strange world of organizations. London: Free Press