Food Service case study

Food Service case study
Institution
Date
Introduction
Food poisoning in restaurants is a common case in the society today. Potential viruses and bacteria are considered to be the major transmitters of such illnesses. When a restaurant, food distributors, or a grocery store face a blame for food poisoning, customers have the right to sue the business and contest their case in a court of law. This paper looks at an instance of food poisoning in a University cafeteria.
Case Description
In a campus, name disclosed, there are two cafeterias managed by a fast food company that holds a food chain. About 5000 students have registered on the campus, with 2000 of them boarding. They use the food facility on the campus for their meals every day. The students dine at the cafeteria that serves a variety of foods.
A hypothesis generating interview taken after ten cases were reported by an emergency Student Health Centre on campus revealed some truth. All of this cases, as purported by the medical doctor, had an onset outbreak on the 10th of March. The students are said to be from different residential apartments on the campus, and all were reported to have been taking their meals at the Universities cafeteria. The students began developing instances of vomiting and diarrhea and were quickly rushed to the health facility around campus. After a diagnosis, it was established that the students were poisoned, with the cause being beef. After treatment, the parents to the affected students sued the food joint, and their case mentioned in court after a week.
Findings that were carried out revealed that the food from the cafeteria was the source of the outbreak. The staffs who were working in the cafeteria were questioned about their responsibilities in the food joint. The staff also were asked if they used gloves, hand washes, and their work schedules to determine the cause of the outbreak. The Chef responsible for the hotel admitted that they had meat in their refrigerator for long, and he suspected this could have been the cause of the outbreak.
Summary and an in-depth Analysis of the Court Case
When the jury took a time to analyze the case, he reached a conclusion when the Chef admitted having stored meat in the refrigerator for a long period. After some food tests, the court was informed that the meat was the cause of the outbreak.
The judge responded by indicating that this was a case of outermost negligence. He said, "Every business has the sole responsibility to exercise reasonable care in maintaining a safe environment, produce safe products and eliminate unreasonable dangers."The judge also added that the restaurant breached its duty to the students by storing food in an unsanitary manner (Berberoğlu, 2012). After the staff members had pleaded not guilty of the results, the case took a different turn. The results determined that the staffs were following orders from their manager.
The Arguments made from the Case
The complainants in this case argued that this event happened o...