Essay Available:
Pages:
1 page/≈275 words
Sources:
3 Sources
Style:
APA
Subject:
Management
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 4.32
Topic:
Orientation Program of Whistler Four Seasons Resort and Comfort Inn Hotel
Case Study Instructions:
Question:
How would the orientation program be different at both the Whistler Four Seasons Resort and at a Comfort Inn Hotel, based on their different mission, vision, and clientele, and budget? (note: you are comparing Chateau Whistler, Whistler Four Seasons, and Comfort Inn as a whole)
Case Study Sample Content Preview:
Orientation Programs
Author’s Name
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Professor’s Name
Date
Orientation Programs
Fairmont Chateau Whistler’s orientation program ensures that new hires learn how to portray the hotel’s standards that guests can enjoy. Indeed, its mission and vision emphasize excellent services to make clients happy so that Fairmont Chateau Whistler can remain one of the best hotels in British Columbia (“Service at the Fairmont Chateau Whistler,” n.d.). The hotel serves different types of clientele, which is why new employees go through the orientation program to understand how they should different guests to make them feel more comfortable. The budget for guest rooms and services depends on what clients have booked and ordered.
Whistler Four Seasons’ mission is to be recognized as the finest hotel, residence, and resort worldwide. The hotel’s vision is to focus on the guests and meet their needs through constant innovation (Fourseasons.com, 2023). In that light, Whistler Four Seasons’ orientation program should include introducing new employees to the hotel information management system. That way, they can learn how to communicate with the guests effectively. When it comes to clientele, Whistler Four Seasons should teach employees how to s...
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